Privacy Policy

Effective Date: October 16, 2025

At Torhawk, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.

1. Information We Collect

We collect information from you when you visit our website, make a purchase, or contact us for support. This may include:

Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely through our payment providers)

Non-Personal Information

  • Browser type and version
  • IP address
  • Device information
  • Website usage data (pages visited, time spent, clicks, etc.)

We may also use cookies and similar technologies to improve your browsing experience and personalize content.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders
  • Communicate with you about your purchase, account, or inquiries
  • Provide customer support and warranty services
  • Send product updates, promotions, or newsletters (only if you’ve opted in)
  • Improve our website, products, and services
  • Prevent fraudulent transactions and ensure site security

3. How We Protect Your Information

Your privacy and security are our top priorities. We implement appropriate physical, electronic, and administrative measures to protect your data from unauthorized access, disclosure, or misuse.

All payment information is encrypted and processed through secure, PCI-compliant payment gateways. We do not store your full credit card details.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.
However, we may share limited data with trusted partners who help us operate our business, such as:

  • Payment processors
  • Shipping and logistics companies
  • Website analytics or marketing tools

These partners are required to keep your data confidential and use it only for the purpose of providing their specific services to Torhawk.

5. Your Rights and Choices

You have the right to:

  • Access or request a copy of your personal information
  • Correct or update your information
  • Request deletion of your data (where applicable)
  • Opt out of marketing emails at any time by clicking “Unsubscribe”

To exercise your rights, contact us at support@torhawk.com.

6. Cookies

We use cookies to improve your website experience, analyze site traffic, and remember your preferences. You can choose to disable cookies through your browser settings, but some parts of the site may not function properly if you do.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, including legal, accounting, or reporting requirements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.

9. Updates to This Policy

Torhawk may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. Continued use of our website means you accept the updated terms.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Torhawk
Email: support@torhawk.com
Address: 2010 El Camino Real PMB 3071, Santa Clara, CA 95050